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Redmine Admin, 12/26/2025 03:38 PM

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h1. Tinggit Platform Wiki – Operating Model & Knowledge Architecture
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*This page is the authoritative root of the Tinggit Platform Wiki.*
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*It defines where every type of information must live — now and in the future.*
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{{toc}}
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h2. 1. Purpose of This Wiki
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The Tinggit Platform Wiki is the **long-term memory and operating system** for how Tinggit works.
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It exists to:
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* Standardize how work is delivered
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* Preserve sprint and release history
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* Capture engineering standards
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* Record decisions, risks, and opportunities
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* Support audits, compliance, and scale
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*bq.* If information is not placed in the correct section of this wiki, it is considered unofficial.
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---
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h2. 2. How to Use This Wiki (Very Important)
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This wiki is **not a single document**.
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It is a *structured system*.
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Before creating or updating any page, ask:
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* What type of information is this?
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* Is it stable or sprint-specific?
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* Does it define rules or describe usage?
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* Will we need this information next year?
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The answers determine *where it belongs*.
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---
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h2. 3. Wiki Architecture Overview (Single Source of Truth)
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All wiki content must live under **one of the sections below**.
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No exceptions.
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---
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h2. 4. 1️⃣ Operating Model (HOW We Work – Authoritative Rules)
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This section defines **mandatory rules** for how Tinggit delivers software.
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These pages:
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* Are authoritative
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* Override all other pages
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* Must not be duplicated
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* Must not be reinterpreted
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Pages in this section:
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* [[Product Process Guidelines]]
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* [[Sprint Open Process]]
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* [[Sprint Execution Rules]]
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* [[Sprint Close Process]]
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* [[Sprint History, Metrics & Audit]]
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* [[Release Management Process]]
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* [[Edge Case & Exception Handling]]
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*bq.* If there is a conflict, pages in this section always win.
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---
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h2. 5. 2️⃣ Role-Based Guides (HOW to Follow the Rules)
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This section explains **day-to-day usage** of the operating model.
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These pages:
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* Explain actions, not rules
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* Never redefine process
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* Always link back to Operating Model pages
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Pages in this section:
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* [[Product Owner Training Guide]]
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* [[Sprint Team Training Guide]]
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* [[QA & Compliance Training Guide]]
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h2. 6. 3️⃣ Engineering Standards (HOW We Build)
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This section defines **technical and engineering standards** that apply across all products.
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This section is for:
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* Stable, long-lived standards
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* “Must / Must not” technical rules
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* Architecture and security principles
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This section is NOT for:
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* Tutorials
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* Setup guides
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* Sprint-specific implementation notes
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* Temporary experiments
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Pages in this section include:
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* Coding Standards
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* Architecture Principles
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* API & Integration Guidelines
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* Security & Compliance Practices
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* Branching & PR Guidelines
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---
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h2. 7. 4️⃣ Product & Business Context (WHY We Build)
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This section captures **product intent and business boundaries**.
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These pages:
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* Explain *why* work exists
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* Do NOT track execution
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* Do NOT replace backlog items
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Pages in this section:
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* [[Tingg Insight Business Requirements Document]]
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* [[Tingg Insight HIPAA Compliance Scope & Applicability]]
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* Product Vision & Goals
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* Product Roadmap (High-Level)
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h2. 8. 5️⃣ Decision, Risk & Opportunity Register (WHY Choices Were Made)
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This section preserves **strategic memory**.
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It answers:
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* Why a decision was taken
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* What risks were accepted
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* What opportunities were identified
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Pages in this section:
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* Key Decisions (ADR-lite)
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* Risk Register
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* Opportunity Register
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These pages prevent:
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* Loss of context
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* Repeated mistakes
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* Hindsight bias
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---
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h2. 9. 6️⃣ Sprint Records (HISTORICAL – Read Only)
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This section stores **sprint-level historical summaries**.
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Each sprint may have ONE wiki page.
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Structure:
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<pre>
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Sprint Records
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├── Sprint YYYY-NN
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</pre>
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Sprint wiki pages may contain:
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* Sprint Goal
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* Outcome summary
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* Final velocity
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* Spillover summary
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* Retrospective action items (linked issues)
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Sprint wiki pages must NOT contain:
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* Task tracking
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* Daily updates
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* Status changes
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* Rewritten metrics
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*bq.* Sprint execution lives in issues, not in wiki.
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h2. 10. 7️⃣ Reference & Templates (Reusable Assets)
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This section contains **reusable templates and stable references**.
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Structure:
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<pre>
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Reference & Templates
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├── Templates
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│   ├── Sprint Wiki Template
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│   ├── Risk Entry Template
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│   ├── Decision Record Template
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│   └── Release Notes Template
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└── Glossary & External Links
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</pre>
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Templates are tools — not content.
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h2. 11. Governance Rules (Mandatory)
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To keep this wiki reliable and scalable:
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* Every page must belong to exactly one section
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* No sprint-specific tracking outside Sprint Records
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* No process duplication
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* No temporary content in wiki
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* No rewriting of sprint or release history
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Violations create confusion and destroy trust.
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h2. 12. Golden Placement Rule (Memorize This)
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*bq.* If information changes sprint-to-sprint → it belongs in issues.  
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*bq.* If information must be remembered next year → it belongs in wiki.
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---
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h2. 13. Final Statement
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This wiki is not documentation for documentation’s sake.
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It is the **operating backbone of the Tinggit Platform** —
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designed to scale people, products, decisions, and compliance
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without chaos.
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Start here.
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Place information correctly.
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Do not improvise.