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Redmine Admin, 12/26/2025 03:27 PM


Tinggit Platform Wiki – Operating & Knowledge Hub

This page is the authoritative entry point for how Tinggit plans, builds, ships, governs, and evolves its products.


1. Purpose of This Wiki

The Tinggit Platform Wiki serves as the single source of truth for:

  • How work is executed (process & delivery)
  • How decisions are made and remembered
  • How quality, compliance, and risk are managed
  • How engineering standards are applied
  • Why product and business choices exist
This wiki exists to:
  • Enable consistent execution
  • Preserve organizational memory
  • Support audits and compliance
  • Scale teams without losing clarity

bq. If something is not documented here, it is not part of the official operating model.


2. How to Use This Wiki

Different audiences should use this wiki differently:

Role Start Here
Product Owners Role-Based Guides → Product Owner Training Guide
Engineers Role-Based Guides → Sprint Team Training Guide
QA / Compliance Role-Based Guides → QA & Compliance Training Guide
Leadership Product & Business + Metrics & Audit
New Joiners How We Work at Tinggit

If multiple pages appear related, always follow the hierarchy defined below.


3. Wiki Structure & Governance Model

This wiki is organized into six controlled sections.

Each section has a clear purpose and strict boundaries.


4. Delivery & Process (Authoritative)

This section defines how work must be done.
These pages are rules, not suggestions.

Rules:
  • These pages override all others
  • They must not be duplicated
  • Changes require review

5. Role-Based Guides (Usage & Training)

This section explains how to apply the process in day-to-day work.

These pages:
  • Explain actions
  • Do not define rules
  • Always link back to authoritative process pages

6. Product & Business Context

This section captures what we are building and why.

It provides long-term context and decision alignment.

Rules:
  • These pages do not track execution
  • They do not replace backlog items
  • They provide intent, not commitments

7. Engineering Standards

This section defines technical and architectural expectations.

These pages describe:
  • Standards
  • Principles
  • Non-negotiable practices
They do NOT contain:
  • Tutorials
  • Temporary implementation notes
  • Sprint-specific instructions
Recommended pages:
  • Coding Standards
  • Architecture Principles
  • API & Integration Guidelines
  • Security & Compliance Practices
  • Branching & PR Guidelines

8. Decision, Risk & Opportunity Register

This section preserves strategic memory.

It answers:
  • Why a decision was made
  • What risks were accepted
  • What opportunities were identified
Recommended pages:
  • Key Decisions (ADR-style, lightweight)
  • Risk Register
  • Opportunity Register
These pages prevent:
  • Repeating past mistakes
  • Hindsight bias
  • Loss of context during growth

9. Reference & Supporting Material

This section contains stable reference information.

Examples:
  • Glossary
  • External documentation links
  • Tooling references
Rules:
  • No process definitions
  • No operational rules

10. Governance Rules (Mandatory)

To keep this wiki effective:

  • No new process pages without review
  • No duplication of authoritative content
  • Sprint- or release-specific notes must not live here
  • Temporary information belongs in issues, not wiki

Violations lead to confusion and loss of trust.


11. Change Management

Changes to this wiki must:

  • Be intentional
  • Be reviewed
  • Preserve history
  • Avoid rewriting the past
This ensures:
  • Auditability
  • Stability
  • Long-term usefulness

12. Final Statement

bq. This wiki is not documentation for documentation’s sake.

It is the operating system of the Tinggit Platform
designed to scale people, products, and decisions without chaos.

Start here. Follow the structure. Do not improvise.

Updated by Redmine Admin about 2 months ago · 2 revisions