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Tingg Insight Business Requirements Document

Product: Tingg Insight
Platform: Tingg Platform
Version: v1.0
Status: Draft
Owner: Product / Compliance
Last Updated: [Date]

1. Purpose

This Business Requirements Document (BRD) defines the HIPAA compliance requirements for Tingg Insight, a module within the Tingg Platform.

The purpose of this document is to:

  • Translate HIPAA regulations into clear business and system requirements
  • Serve as the authoritative compliance reference for development and testing
  • Enable traceability between HIPAA rules, Epics, Stories, Tests, and Evidence
  • Support internal reviews and external audits

This BRD is written to support Scrum-based delivery using Redmine native features.

2. Scope Reference

This BRD applies strictly to the scope defined in:

  • HIPAA – Compliance Scope & Applicability (Tingg Insight)

Any requirement outside the defined scope is explicitly excluded from this BRD.

3. Regulatory Overview

The following HIPAA regulations apply to Tingg Insight within the defined scope:

  • HIPAA Privacy Rule (45 CFR §164.500–534)
  • HIPAA Security Rule (45 CFR §164.302–318)

The Security Rule safeguards addressed in this BRD include:

  • Administrative Safeguards
  • Technical Safeguards
  • Physical Safeguards (limited to platform responsibility)

4. Business Objectives

The primary business objectives of HIPAA compliance for Tingg Insight are:

  • Enable healthcare customers to safely collect and analyze PHI
  • Protect patient confidentiality, integrity, and availability of data
  • Reduce legal, regulatory, and reputational risk
  • Support audit readiness with provable controls
  • Provide a HIPAA-eligible SaaS offering

5. Stakeholders

*. Role *. Responsibility
Product Owner Compliance prioritization and scope
Engineering Implementation of safeguards
QA / Security Validation and evidence
Compliance Audit coordination
Customers Correct system configuration

6. High-Level Compliance Principles

Tingg Insight HIPAA compliance is based on the following principles:

  • Least privilege access
  • Defense in depth
  • Secure by default
  • Auditability and traceability
  • Shared responsibility between platform and customer

7. Administrative Safeguard Requirements

7.1 Access Management

  • The system must enforce role-based access control (RBAC)
  • User roles must be clearly defined (Admin, Analyst, Viewer, etc.)
  • Shared user accounts must not be permitted
  • Access reviews must be supported on a periodic basis

7.2 Policies & Procedures Support

  • The platform must support enforcement of customer-defined access policies
  • System configurations must align with documented operational procedures
  • Audit logs must support policy validation

7.3 Incident Response Support

  • The system must support detection of suspicious activities
  • Audit evidence must be preserved during incidents
  • System isolation mechanisms must be available
  • Breach response timelines must support regulatory requirements (≤60 days)

8. Technical Safeguard Requirements

8.1 Authentication & Authorization

  • Unique user authentication must be enforced
  • Strong password policies must be configurable
  • Multi-factor authentication (MFA) must be supported for privileged users
  • Internal services must authenticate and authorize securely

8.2 Encryption & Transmission Security

  • All PHI must be encrypted in transit (TLS 1.2+)
  • Sensitive data must be encrypted at rest
  • Encryption keys must be securely managed and rotated
  • API requests must be authenticated and encrypted

8.3 Session & Application Security

  • Secure session management must be enforced
  • Session timeouts must be configurable
  • Secure cookies must be used
  • Debug and verbose logging must be disabled in production

8.4 Logging & Auditability

  • All PHI access must be logged
  • Logs must capture READ, CREATE, UPDATE, DELETE, EXPORT actions
  • Administrative actions must be logged
  • Logs must be tamper-resistant
  • Log retention must meet regulatory requirements

8.5 API & Backend Security

  • OAuth / token-based authentication must be supported
  • Input validation must prevent injection attacks
  • Rate limiting must be enforced
  • Secure HTTP headers must be configured

9. Physical Safeguard Responsibilities (Platform Level)

  • HIPAA-eligible cloud services must be used
  • Business Associate Agreements (BAA) must be maintained with providers
  • Infrastructure must reside in secured environments
  • Physical access controls are managed by the cloud provider

10. Data Protection Requirements

  • Only required PHI must be collected
  • Sensitive fields must be masked where applicable
  • PHI must not be written to application logs
  • Backups containing PHI must be encrypted
  • Backup restoration must be periodically tested

11. Environment & Infrastructure Requirements

  • Production, staging, and development environments must be isolated
  • Production databases must reside in private networks
  • Secrets must not be stored in plaintext configuration files
  • Monitoring and alerting must be enabled

12. CI/CD & SDLC Requirements

  • CI/CD pipelines must not expose PHI
  • Secrets must be masked in pipelines
  • Container image scanning must be enabled
  • Dependency vulnerability scanning must be performed
  • Secure coding practices must be followed

13. Shared Responsibility Model

HIPAA compliance for Tingg Insight follows a shared responsibility model:

Platform Responsibilities

  • Technical controls
  • Application security
  • Logging and monitoring
  • Infrastructure security (within platform boundary)

Customer Responsibilities

  • Survey configuration
  • PHI field identification
  • User access governance
  • Operational procedures
  • Regulatory reporting obligations

14. Traceability & Mapping

Each requirement in this BRD must be traceable to:

  • One or more HIPAA rule references
  • One or more Compliance Epics
  • One or more User Stories
  • One or more Test Cases / Evidence items

15. Out-of-Scope Clarification

The following are explicitly out of scope:

  • Non-PHI use cases
  • Marketing or demo environments
  • Customer operational policies
  • Customer-managed devices and networks

16. Change Management

Changes to this BRD must:

  • Be reviewed by Product and Compliance
  • Be versioned
  • Trigger review of impacted Epics, Stories, and Tests

17. Approval

*. Role *. Name Date
Product Owner [TBD]
Compliance Owner [TBD]
Engineering Lead [TBD]

18. Related Documents

  • HIPAA – Compliance Scope & Applicability (Tingg Insight)
  • HIPAA – Control Implementation Checklist (Tingg Insight)
  • HIPAA – Test & Evidence Plan (Tingg Insight)

Updated by rashmita rout about 5 hours ago · 1 revisions